Here we have provided some tips to make this sensitive form of writing direct claim letter to develop more understanding.
- Compose it in standard business letter format. Casual formatting fades the authenticity of the letter.
- Write it in formal language. Do not use informal words, complex phrases or legal jargon’s. Make a simple and easy to understand note for better result.
- Introduce yourself in a friendly manner as a loyal customer or associate. Never show that you are unknown or you are writing this as a last conversation.
- State your purpose in a firm and straightforward manner in the first paragraph. Keep your tone positive and polite. Though, you are writing a claim letter but never show anger or threaten signs.
- Present your claim or complaint in humble tone with all the facts and figures regarding the claim. An absurd claim can never attract the attention of the reader.
- In the last paragraph warn the reader in a balanced tone. Do not bully or turn bitter, just mention what will be your next step if your claim would not be positively answered.
- Study the entire piece of writing carefully as hasty proofreading can harm your credibility.
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