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Claim Letter for Defective Product

A persuasive letter written in courteous manner addressed to the company can easily identify the problem of customer regarding the defective product. A verbal or a generic complaint registration can never give you the quick and positive solution. Claim letter for defective product covers all the relevant detail regarding the claim in organized manner.

It generally informs the company about the defect or damage in the product with a request for adjustment. You can claim for a refund or replacement of the product. It presents your claim or demand very tactfully with a genuine request.

Sample Claim Letter for Defective Product


Ms. Rebecca Lois

5/9 New Apartments

56 Morris Lane

London 367909


Ms. Muse Conics

Manager Customer Relations

West Home Appliance Company

56 Sioux Square

London 46587

Date: 6 Jun, 2014

Subject: Claim Letter for Defective Product

Dear Ms. Conics,

I am writing this to inform you that I have purchased an electronic toaster on February 11, 2014 manufactured by West Home Appliance Company from The Big Stores, 4/7 New Square, London. The manufacturer’s number is XX00-X0, and the amount paid by me is $000.

The electronic toaster has some problem with its temperature adjustment bolt, I have tried to fix the issues but it is of no use. As per the warranty card of this product I am authorized to return it and claim for the replacement within 10 working days. The customer care executive of The Big Stores have suggested me to send the product and with this letter to get my replacement.

I have enclosed a package containing the defective electronic toaster and its bill invoice with this letter of claim. You are requested to send me a new product of the same model. Thank you for your assistance.


Rebecca Lois

Given Below are a few Claim letter samples for a clearer Idea.

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Sample Claim Letter for Lost Goods
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Claim Letter to Courier Company
Courier services make our life easy with their fast delivery services. But sometimes it disappoints with its poor services for instance delay in delivery, damaged goods while delivery and sometimes they fail to make delivery.

Insurance Claim Letter Sample
Insurance company provides insurance of life and goods in return of the charges. Services of insurance company make life trouble-free. Though, sometimes a small mistake or carelessness can damage its credibility.

Reimbursement Claim Letter Format
Reimbursement claim letter is an official letter to request the refund of authorized expenses. It covers all the relevant information regarding the expenses and the demand of reimbursement.

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