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Restaurant Complaint Letter

A Restaurant complaint letter is usually sent by a frustrated customer of the restaurant who could be the victim of some bad dining services, and now writes to make a complaint against the bad service to the restaurant management. As the restaurants and the hotels are the part of service industry so these industries has to have an elite level of service. Just a small mismanagement in the service affects the brand name of it. The restaurant complaint letter should be filled with all the details of bad event with the restaurant so that accordingly investigation could be processed by the respective management. Even, the tough steps should be taken with immediate effect by the restaurant as they receive any restaurant compliant letter to improve it and maintain the standards of the restaurant.

Sample Restaurant Complaint Letter


Roy Jews Mathew

1899 Moore Avenue

Waco, TX 76701

Jun 9, 20014


Customer Service Manager

Eight PM Restaurant

1900 Rodeo Drive

Alexander City, AL 38810

Dear Sir/Madam

RE: Complaint against Bad/Poor Service(Ref: bil no. 1752)

As per the subject, I wish to make a formal complaint against your restaurant staff last evening over their bad service, which spoiled my evening with my girlfriend.

We came to your restaurant last evening to enjoy with each other and spend some good time .You must be ware that we are a regular guest of your hotel and referred so many of my friends to your restaurant. But since yesterday I am very much annoyed with the poor services which you staff has served last evening. I came there with my girlfriend on a date and we were excited very much. Then we have ordered the vegetarian food with some starters.

Now, first of all they took half an hour to serve the food but we thought it is ok as it happens sometime but later on restaurant service staff had created a mess. They served us the non vegetarian food and that too with no starters and when I asked about it they started arguing.

I hope that you will look into this matter and train your staff properly in order to have the appropriate behavior and proper listening ability to save them from future problems

Yours sincerely,


Given Below are a few complaint letter samples for a clearer Idea.

Complaint Letter Format Against Supervisor

Complaint Letter to Police Station for Loss of Documents
Sample Complaint Letter to Police Station for Loss of Documents If there is loss of any important document or certificate then writing a complaint letter format to the police station is important.

Complaint Letter for Poor Service Sample
These type of letters are all about the complaints of the customers/buyers which they have faced during pre or post sale of product or services or for the poor service as well.

Complaint Letter Response Template
Today’s world is full of competition and if anybody wants to survive in this scenario then an organization must fulfill the needs of the customer.

Employee Complaint Letter Sample
The purpose of writing these type of letters are, if some issues have occurred and we want to appeal to the staff who is accountable of it are not performing their task due to any reason then one has to escalate this to the senior or managerial level.

Airline Complaint Letter Example
This type of letter is generally written by the frustrated guest by the poor service of the airline.

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