Grievance letter is usually written by the consumer to formally notify a particular company about the problem he faced by their product. It provides an opportunity to all the customers or clients to inform the sales and marketing department of some product or service that has troubled him. It also serves as formal negative feedback of some product or service. It not only makes the company aware of the problem but also provides a solution to the customer. It is most likely addressed to the sales and marketing department but you may send it to the human resource department too in some cases.
It covers the points of dissatisfaction or problem in a proper manner. The foremost purpose of it is to launch a complaint with a firm request to fix the issue immediately. Most of the company welcomes such letter of negative feedback with positive approach and settle the issue instantaneously. People usually fail to file a successful complaint due to the unawareness of the content and the writing format. Study the given tips to write a successful complaint. This will definitely help you in writing an effective grievance letter.
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