The Follow Up Request Letter is made when one with his/her personal query did not receive any response from the addressed person against his/her prior letter. This type of letter is seeking answers for some shortcomings, which are made by the addressed individual or the company. The message conveys a reminder in order to aware the concerned person that a certain request are still in pending. By maintaining all the gratitude, the follow up letter shows a firm expression about processing the prior request as soon as possible.
In the Follow Up Request Letter, you need to cater your view without losing temper on the authorized department for not processing your request earlier. If it is hard for you to make a right choice of language, you can adopt idea from the sample provided below.
To
Neil Brown
Customer Relationship Manager
Max Telecom Limited
15, Russell Street, Central London
UK
12th July 2014
Subject: Follow up to the request letter
Respected Sir
This is in continuation to my letter dated 20th May 2012 wherein I informed you that I had received an inflated bill on my post paid number 99998888777 for the month of April, even though I had not made so many calls on this month. In addition, I asked you for providing me the details of the calls made in April 2012. However, I did not receive any response from your side. It is no doubt to say I have a great experience with you for the ten years without any complain about your services so that I would request you to treat this matter as early as possible to fix the shortcomings which has happened.
I would be grateful if you send the correct bill that avails me to pay my dues within the right time. If you need any further details on this matter, I am always available to produce the documents.
Yours’ sincerely
Charlie Kidman
99, Sky tower residential complex, western London
UK
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Please help me make a follow up letter following an annual leave request.. this holiday is really much needed and already booked