These type of letters are all about the complaints of the customers/buyers which they have faced during pre or post sale of product or services or for the poor service as well. It is customer’s right to let the organization knows about their product. These type of complaints one can register or send to the customer relation officer/or to the related department. Moreover, if the company with whom you have purchased the product is not entertaining your complaint then you can escalate this complaint to the court as well. But now a day’s everyone wants to sustain in the market for a longer period with consistent profit so just because of this they try to render the best services.
Sample Complaint Letter for Poor Service
154 Cliffside Drive
Davenport, NY 13750
Jun 9, 2014
The Customer Relationship Manager
Westside World Enterprise
173 Hillcrest Avenue
Boston, MA 02110
Dear Sir / Madam
RE: Complaint letter for poor service
It is to inform that I am amongst the regular customer of your store and I was very much satisfied with the services you were providing to your guests. But today I would like to bring your attention to the poor service that I received from one of your staff at your Boston outlet last Friday. I was at your store regarding some information about the product for my washroom purpose. Then I came across with one of your staff who must be around twenty years of age. I asked him about my query with all the desired details of that particular product. Then he replied me, Sir please wait for a moment and I will get back to you shortly.
Then after I was waiting there for at least 20 minutes but nobody turns out. I could not get his name as there was no name tag on his uniform. When I tried to enquire the same with another person, he replied, “This is none of my business”. As whole I was not supported with any of the staff of yours which was very much disgusting for me
I am very upset with the improper training strategies of your employees to attend the customers and let me tell you honestly that it might affect negatively your customer’s trust from your store.
Please choose your staff wisely to service your customers well for the long haul.
Given Below are a few complaint letter samples for a clearer Idea.
Complaint Letter Response Template
Today’s world is full of competition and if anybody wants to survive in this scenario then an organization must fulfill the needs of the customer.
Restaurant Complaint Letter Format
A Restaurant complaint letter is usually sent by a frustrated customer of the restaurant who could be the victim of some bad dining services, and now writes to make a complaint against the bad service to the restaurant management.
Employee Complaint Letter Sample
The purpose of writing these type of letters are, if some issues have occurred and we want to appeal to the staff who is accountable of it are not performing their task due to any reason then one has to escalate this to the senior or managerial level.
Airline Complaint Letter Example
This type of letter is generally written by the frustrated guest by the poor service of the airline.