≡ Menu

Apology Letter for Poor Service

It is not easy to maintain a good and consistent level of service for any company. It demands lots of hard work and dedication to keep up the service levels always high. But despite that sometimes you end up having dissatisfied customer because of poor service. In such a case, when you have failed to deliver good service to your customer then you must write an apology letter for bad service. It should be a standard company procedure as it can damage your reputation.

If some of your employee has not behaved right with the customer or some of the salesperson has not been able to deal the right way with the client then in such a scenario, writing a sorry letter to that particular client is important. If you are not sure about framing such letters then here is a sample example to help you sort the confusion.

Example of Apology letter for poor service

Sam Jackson

Public Relations Manager

ABC Development Bank Ltd.

12 Park Avenue

New York

To,

Mr. Sam Brown

52 Richmond Street

New York

Dear Mr. Brown,

It was really disappointing to know that you have not been satisfied with the services of ABC Development Bank Ltd. I have received your complaint stating that your application for the home loan has not been accepted by one of the employees at the bank without any reasons. I am really sorry for the inconvenience that has been caused to you. ABC Development Bank Ltd. owes you its sincere apologies. To us, our customer satisfaction matters the most and we promise to resolve all your queries which have been left unanswered.

As told by my staff that the you were asked to meet the branch manager to know the issues because of which your loan application has been put on hold. If you cannot meet the branch manager in person then we would be happy to send a loan professional at your home, who would explain all the details concerning your issue so that you can resubmit your application after addressing those errors. He will make sure that all your queries are answered and the loan process goes on without any hindrance. You are an important client to us and we will do the needful to help you with every problem.

Thanks for writing to us and we will surely assist you with the services required. In case you have any other issue then please contact us any time.

Yours sincerely,

Sam Jackson

Public Relations Manager

ABC Development Bank Ltd.

Given Below are a few Apology letter samples for a clearer Idea.

Apology Letter for Mistake at Work
We all make mistakes but those who apologize for their mistakes are the ones who grow.

Apology Letter to Teacher
Many times, children in school behave badly and do not even realize their mistakes. Not just with fellow students, they also misbehave with teachers, sometimes.

Apology Letter to Customer
Seeing today’s scenario, losing a customer in business, can prove to be really costly.

Apology Letter for Stealing
Stealing is an illegal act and is not tolerated by the society, as a whole. Sometimes, there arises certain situations which force you to steal even without wanting to steal.

Sample Sorry Letter to Boyfriend
Write an sorry letter to be very difficult, especially if you lie to someone’s heart than your boyfriend to write. Check in this example apology letter to a boyfriend.

Sample Sorry letter to Girlfriend
Write an sorry letter to be very difficult, especially if you lie to someone’s heart than your Girlfriend to write. Check in this example apology letter to a Girlfriend.

View all contributions by

{ 0 comments… add one }

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.